Tractor Supply Co. in Opelousas, LA Open now

Reviews about Tractor Supply Co.

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  March 14, 2019, by Ken Ferrell
  Called ahead to be sure they had barn door hardware. Drove 21 miles one-way to get there. Was told they did. Arrived and ask an employee where it was located in the store. She remembered our call, but did not know where it was. She ask the other employee. He seemed to be someone in authority. "Sure, I'll show you." We followed him to an end-cap and he pointed while saying, "It's down there at the end on the left" and walked away. We found it and tried to figure out what parts where required. The display did not have enough information for a novice. We look around for assistance. There was one customer standing at a counter waiting to be helped, but no employee was in site. Two customers at the checkout. I went to the checkout register and asked for assistance. She was surprised. "Oh, I thought he was going to help you." No, he pointed to the location and left. PA system - "Customer needs help in hardware!" Back to the hardware and wait. Waited a brief period, no help. We leave and drove to Doug Ashy in Lafayette. Nice display, quality help, found what we needed, better selection. Tractor Supply=understaffed with poor customer service. 2:00 pm, 4 customer, one employee at checkout and one somewhere, but not in the retail area.